Rücksendungen und Rückerstattungen

You may request a refund within 14 days from the date of purchase. To be eligible for a refund, the following criteria must be met:

• The product must be unused.
• Its appearance and consumer qualities must be preserved, including the absence of any signs of wear, and the original tag and undamaged packaging must be present.

The refund request must be submitted within 14 calendar days of the purchase date.
To initiate the refund process, please reach out to us via email at manitique.store@gmail.com
Once we receive the returned item at our warehouse, we will process the refund within 14 days

To facilitate the refund process, please follow these steps:

1. Send an email to manitique.store@gmail.com with a photo of the jewelry attached.
2. We will reach out to you to arrange the return shipping method and date.
3. Send the jewelry back to us. Please note that shipping costs are to be covered by the customer.
4. We will confirm receipt once the jewelry arrives at our warehouse.